Your privacy is not merely a legal obligation to MM99 – it is a moral responsibility we take seriously. This document provides a detailed explanation of how MM99 collects, uses, stores, and protects your personal information as a player on our platform.
Every aspect of data management at MM99 is built on six robust protection principles
All personal and financial data belonging to MM99 players is protected with 256-bit SSL encryption — the same security technology used by major Malaysian banking institutions such as Maybank and CIMB. No sensitive information is transmitted in plain text.
MM99 is in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). This means all collection, processing, and storage of players' personal data is carried out in accordance with Malaysia's strict and up-to-date legal framework.
MM99 has never and will never sell, rent, or transfer players' personal data to any third party for marketing or other commercial purposes. Your data belongs to you – we use it solely for the MM99 services you engage with.
MM99's data infrastructure is monitored 24 hours a day, 7 days a week by an experienced cybersecurity team. Any unauthorised access attempts are automatically detected and blocked. Security audit reports are conducted every quarter by certified independent auditors.
As an MM99 player, you have full control over your personal data. You may request access to the data we hold, ask for corrections to inaccurate information, or request deletion of your account at any time through MM99's support channels.
MM99 players' financial information — including e-wallet details, and deposit records via Touch 'n Go, GrabPay, DuitNow and FPX — is stored in a fully isolated server environment with an additional layer of encryption beyond that applied to general profile data.
This policy applies to all users of the MM99 platform. By registering, you agree to this policy.
Welcome to the MM99 Privacy Policy. This document is written to give you a clear, transparent, and easy-to-understand overview of how MM99 manages the personal data of all players using our platform. We understand that privacy is something many Malaysians take seriously — especially when it involves financial information and online accounts.
This Privacy Policy applies to all users of the MM99 platform, covering the mm99-bangla.com website and all services operating under it. It applies to all player types — from newly registered members to long-standing VIP players — regardless of which games you play, whether that's slots, live casino, poker, EPL or Malaysia Super League Sports Betting, e-sports, or any other category.
MM99 acts as the "Data Controller" under the framework of Malaysia's Personal Data Protection Act 2010 (PDPA). This means MM99 is fully responsible for decisions regarding how and why your personal data is collected and used. We take this responsibility very seriously.
Note: By registering an MM99 account, or by continuing to use this platform after the policy update date, you are deemed to have read, understood, and agreed to all terms in this Privacy Policy.
MM99 collects players' personal data only when it is necessary for the safe, efficient, and legally compliant operation of the platform. We do not collect excessive data or data that is not required for our services. The following are the categories of data we collect:
| Data Category | Type of Information | Purpose of Collection |
|---|---|---|
| Identity Data | Full name, MyKad/passport number, date of birth, gender | Identity verification, KYC compliance, age verification |
| Contact Data | Phone number, email address, residential address | Account communications, transaction notifications, customer support |
| Financial Data | Payment methods (e-wallet, FPX, bank), deposit & withdrawal records | Transaction processing, AML compliance, payment verification |
| Usage Data | Game history, betting records, login times, devices used | Service improvement, fraud detection, technical support |
| Technical Data | IP address, browser type, operating system, cookie data | Platform security, usage analytics, experience optimisation |
The data we collect is obtained through three main methods: (1) information you provide directly during registration and use of the platform, (2) data automatically generated while you use the MM99 platform, and (3) information from authorised third-party service providers such as payment processors.
MM99 uses the personal data we collect solely for legitimate, clearly stated purposes. The following are the primary purposes for which your data is used at MM99:
MM99 will not use your data for any purpose beyond those stated above without first obtaining your consent. This "minimum purpose" principle is central to MM99's privacy commitment.
MM99 does not sell, rent, or share players' personal data with third parties for their own commercial purposes. However, in the course of operating the platform safely and in compliance with the law, there are limited situations where data sharing is necessary. Below is a complete list of such situations:
MM99 ensures that all third parties receiving player data are bound by data protection agreements that are at least as stringent as MM99's own Privacy Policy. All data-sharing arrangements are audited on a regular basis.
MM99 retains players' personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by Malaysian law. Financial records are kept for a minimum of 7 years in accordance with Malaysian financial and tax regulations. Data for active accounts is retained for the duration of your account's activity. Upon account closure, data that is no longer required will be securely deleted within 90 days.
Security measures implemented by MM99 to protect your data include:
While MM99 takes all reasonable security measures, no online system can guarantee 100% absolute security. You also play an important role in protecting your account – please use a strong password, do not share your login credentials, and ensure your device is protected with up-to-date security software.
The MM99 platform uses cookies and similar tracking technologies to enhance the user experience, maintain security, and analyse platform usage. Cookies are small text files stored on your device when you visit the MM99 website.
Types of cookies used by MM99:
You can manage or disable cookies through your internet browser settings. However, disabling essential cookies may affect the login functionality and security of the MM99 platform. For instructions on managing cookies in your browser, please refer to the help section of the browser you are using.
MM99 does not use third-party cookies for targeted advertising unrelated to the MM99 platform itself.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have certain rights regarding your personal data held by MM99. MM99 is committed to respecting and facilitating the exercise of all these rights. Your rights are as follows:
To exercise any of the rights above, please contact MM99's Data Protection Officer at privacy@mm99-bangla.com or via the customer support live chat. We will respond within 21 days of receiving your request.
MM99 takes child protection extremely seriously. The MM99 platform is not intended for individuals under the age of 18, and we do not knowingly collect personal data from minors. MM99's registration process requires age verification, and we employ verification systems to screen out applicants who do not meet the minimum age requirement.
If you are a parent or guardian and believe that your child under the age of 18 has registered an MM99 account without your knowledge, please contact us immediately at support@mm99-bangla.com. We will investigate and close the account, and delete all associated data within 48 hours of the report being verified.
Registration or use of the MM99 platform by individuals under the age of 18 constitutes a violation of MM99's terms and conditions and may also breach Malaysian law. MM99 will report suspected cases to the relevant authorities.
MM99 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, new Malaysian legal requirements, or changes in MM99's operations and services. When material changes are made, we will notify you through the following means:
We encourage you to review this Privacy Policy periodically, especially after receiving a change notification. Your continued use of the MM99 platform after any amendments take effect constitutes your acceptance of the updated policy.
If you disagree with any amendments made, you have the right to stop using the MM99 platform and request closure of your account. MM99 will process the account closure request and release any remaining balance in accordance with the established withdrawal policy.
MM99 has appointed a Data Protection Officer (DPO) responsible for ensuring full compliance with Malaysia's PDPA 2010 and this Privacy Policy. If you have any questions, concerns, or requests regarding your personal data, you may contact us through:
The standard response time for privacy-related enquiries is 5 business days. For formal requests under PDPA 2010, the maximum response time is 21 business days from the date the request is received and verified. All enquiries will be handled in Bahasa Malaysia or English, according to your preference.
Thank you for taking the time to read the MM99 Privacy Policy carefully. Your trust in us is something we do not take lightly. Your privacy is our priority at MM99.
All these rights are available to you at any time – no fees, no hassle
With 256-bit SSL protection, PDPA 2010 compliance and a commitment to never selling your data, MM99 is a safe choice for Malaysian players. Register now and enjoy 500+ games with complete peace of mind.
MM99 supports responsible gambling. Play within your means. Visit Responsible Gaming for more information. Age restriction: 18 and above.